Cover photo
profile-picture
I

Irina

Head of Customer Success

Availability

🚀 Lorem ipsum dolor

Rate

💶

€00.00 - Hour

Location

Remote

About me

With 8+ years of management experience, I excel in leading teams with a focus on collaboration and growth. My expertise lies in process development, attention to detail, and unwavering customer centricity. I thrive on creating processes from scratch, refining workflows, and ensuring operational excellence. My commitment to customer satisfaction drives all initiatives, making me well-suited for diverse roles.

My leadership is built on trust, open communication, and empowering team members to excel. With a strong dedication to scrutinizing existing procedures and putting the customer at the forefront, I consistently deliver top-notch service and solutions that drive satisfaction and loyalty.

Skills & tools

Customer Experience
1:1 Support
Business Processes
Business Growth
Sales & Business Development (EMEA)
B2B Sales
Customer Needs Identification
Customer Satisfaction
New Manager Coaching
Leadership
Confluence
HubSpot

Languages

Spanish
English
Catalan
German

Powered by

Xolo Logo