Marielle

I have a total of 5 years of experience in the BPO industry, including 2 years in content moderation and working the graveyard shift. Throughout this time, I have developed strong communication, customer service, and problem-solving skills while handling both voice and non-voice processes. I am proficient in CRM tools and Microsoft Office applications such as Excel, Word, and Outlook. These technical skills, along with my time management and team collaboration abilities, have enabled me to consistently deliver high-quality service and maintain customer satisfaction.