Roshelle

I bring a strong background in English language instruction and customer service, with key skills in communication, attention to detail, and problem-solving. I have experience teaching General English, Business English, Conversational English, and IELTS preparation, tailoring lessons to meet individual needs. My previous roles as a shop manager, exam proctor, and customer representative for an airline account have strengthened my ability to handle sensitive information, resolve conflicts, and maintain high standards of professionalism. I am adaptable, analytical, and committed to creating a safe and respectful online environment—skills that align well with the responsibilities of a content moderator.