Giovanna

I’m an experienced professional in customer success and sales management, with a strong background in CRM sales strategies and processes.

I take pride in building and leading teams from scratch, which has resulted in lower churn rates and exceeding sales goals.

I love leveraging Hubspot to automate processes while ensuring that we maintain a personal touch in all interactions. After all, we’re all human, and I believe in treating each other like family.

I focus on building strong relationships through honest communication, offering customized support, and making processes easier to improve customer satisfaction and help the business grow.